Refund Policy

At "The Block" thrift store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund within 24 hours of your item's arrival.

To initiate a refund, please contact our customer service team within 24 hours of receiving your item. You can reach us via email at [email address] or by phone at [phone number]. Please provide your order number and reason for the refund request.

Once your refund request is approved, you will be provided with instructions on how to return the item. Please note that the item must be returned in its original condition, unworn, and with all tags attached.

Refunds will be issued to the original payment method within 3-5 business days after we receive the returned item.

Please keep in mind that certain items may be non-refundable, such as final sale items or items marked as "as-is."

If you have any questions or concerns regarding our refund policy, feel free to contact us. We're here to help!